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What Our Clients Say
“Cupcakes Gourmet started with a single store in 2008 and not much idea on what to do in terms of IT and POS. FoodTronix helped us establish not only that store, but two more. They helped us grow and establish a common process and, more importantly, they have always been responsive to our needs.”
- Cupcakes Gourmet
What To Look Out For In A POS Service In Fort Worth
All point of sale (POS) systems are not the same; they differ based on their application, hardware, and software. So, when opting-in for a POS service in Fort Worth, you need to do your homework very well. You need to check out a lot of companies and also do some research online.
You can even ask for a demo from the salesperson. You need to ensure that the POS service you choose is the best fit for the concept of your restaurant, business needs, or service style. After all, the POS service in Fort Worth is going to drill a big hole in your budget.
So, you need to try your possible best and make sure you don’t choose the wrong service. Choosing the wrong service can cost you a lot, it is also a waste of time. In this article are some vital things you need to consider when choosing a POS service in Fort Worth. This will guide you to make the right choice that will favor you as well your business. Here are some of the things you need to look out for in a POS service in Fort Worth.
The Quality and Price
Before you opt-in for a POS service, ensure you know the system and volume needs of your business, so you know that your money is being spent appropriately. Point of sale can cost you about $2,000 or even more, and the terminals can even cost about $5,000 for a single station.
Add-on options and extra features such as hand-held terminals or digital displays can cost you more as well. So, ask your salespersons for price quotes, including installation, software upgrades, hardware, and the customer support before making your purchase decision.
Software to Keep Track of Data
Software includes every single program that you need for the POS, back of the house inventory and financial reports, customer self-service, and capabilities of gift cards. The software can also use labor information to create employee schedules. This can help make a task that is very tedious to be less time-consuming.
Necessary Hardware Parts
Make sure you buy both the software and the hardware of the point of sale system. The hardware includes the monitor (touch screen) which is placed at the point of sale. The point of sale is usually at the waiter station, behind the bar, or the service counter.
It also includes all the essential network servers, kitchen display system, customer display equipment, or portable hand-held and terminal devices.
A point of sale system that is very difficult to understand or requires a lot of training is not worth the trouble. A POS system that is not user-friendly will only end up frustrating your employees. It will also affect the speed of service for your customers, and this is definitely not good for business. This might make you lose a lot of customers every day.
So, you need to make sure that the POS system is user-friendly. You also need to make sure the orders are very easy to read and comprehend. You can’t afford to make mistakes; else it will affect your business
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Where to Start in Your POS Purchase
Frequently Asked Questions
How much does it cost?
Depending what your needs are, the point of sale system can start as low as $40 or be in excess of $10,000. We recommend you familiarize yourself with the POS buyer's guide, then contact our restaurant consultant who can give exact figures.
How long have you been in business?
Incepted and based in Grapevine, TX, FoodTronix has been operating since 2002.
What happens if I need support?
Day or night, weekends or holidays, we are open 24x7 with live tech support agents based in Grapevine, TX to handle your support concerns. Fun fact: 99% of our calls are easily resolved remotely saving time for everybody!
How long does it take to have a system up and running in my restaurant?
This depends on how customized your system needs are. For a simple system used by most stores, the delivery timeline including the menu programming and shipping averages 2 - 4 weeks.
What are the hardware warranties?
The warranties vary based on manufacturer. Most all touchcomputers, desktop computers, touchscreen monitors, receipt and kitchen printers carry a 3-year parts and labor warranty. Our cash drawers carry a 2-year parts and labor warranty. Our caller ID interceptors, customer displays, food scales, barcode scanners, fingerprint readers, battery backups, network routers, and network switches carry a 1-year parts and labor warranty. These are manufacturer backed warranties, our maintenance program covers us being your primary point of contact regarding these issues.
What is the difference between your full service option and quick serve?
Our ordering screens are optimized for the store environment. This is necessary as cashiers need functions waiters do not, and vice versa. This does make our system leaps and bounds more productive which in those 2 respective environments.