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Reduce your hidden costs and grow your revenue with our call center solution.
Many restaurants discard costs due to error as an acceptable cost of doing business. Let us help
you reclaim some of those unnecessary costs. These costs include:
- Erroneous Order Processing - Orders taken by an attendant where an error is made due to distraction, insufficient training, or miscommunication. These orders normally result in a gratis delivery. Money, inventory, and time are wasted
- Forgotten Orders - Orders taken by an attendant but not sent to the kitchen due to POS station availability or distractions
- Opportunity Cost - Orders that are missed due to hold time or failure to answer
Our agents are trained to perform complementary up-selling on all orders. Although not all customers indulge in this sales
strategy, our method not only caters the optimal up-sell combinations, but through consistency ensures an increase in revenue for your
restaurant.
When calls come in during busy periods, it can be they experience up to 15 seconds of hold time. Your customers will hear your promotional advertisements
which may cause a pre-order up-sell. You provide us the promotional offer and conditions, we'll provide the professional voiceovers and music!
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