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The call center solution is designed to use the FoodTronix Internet Services (FIS) platform, enabling instant
communication to your FoodTronix Restaurant Management System (RMS)!
The FIS technology brings an order to the restaurant as though the call center operator were located in the restaurant itself!
All orders are processed through the RMS, and the RMS reports reflect that. No need to assemble reports from multiple systems to find out how the day went.
Updates made from the restaurant to the menu, properties, discounts, gift certificates, customers and more are instantly available in the call center as well.
You can make updates to the introductory, pre-execution, and post-execution scripts directly from the RMS.
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