Quality Service
Guarantee your restaurant's image through use of trained, supervised, focused call center personnel.

Call Center Environment
A busy restaurant is a noisy and distracting setting. We eliminate the worries of waiting for an open POS station and distractions. Call center operators are located in a professional office environment, working at sound-proofed desks with their own dedicated POS station.

Fast and Focused
In addition to our optimized technology solution, training, and continuous process analysis, agents are monitored for call time, hold-time, and error rate. Supervisors on each shift provide mentoring and assistance to help ensure fast, accurate, and professional order dispatches.

One to One
The sole purpose of your service team is to serve your customers. We will learn your frequent diners, and provide more personable service. All service team members have access to your customer CRM data, including order history, to assist in both expedition and customer assistance.

Our Service Level Commitment
Your customers will never experience an on-hold time greater then thirty seconds. All calls are recorded to fully ensure quality in cases an order needs to be researched.