Overview
We value our customers and reward them with programs and services exclusively available only to FoodTronix customers. Our goal is to enhance the FoodTronix customer experience, provide preventative maintenance, and retain the long-term relationship. We clearly understand two simple principles:

• Happy customers create good growing business
• Keeping customers happy doesn't end with the sale

Preventative Maintenance Program
We realize your hardware is exposed to the harsh restaurant environment, and over time will require replacement. We offer our customers, at no additional charge, a significant discount to replace all their POS hardware after three years of use. It does not benefit you or our support team to allow components of your POS to slowly fail and interrupt operations or lose data.

Priority Service
When our customers need our service, they get it. FoodTronix customers are given a special number to our priority service line, which is staffed 24 hours a day, 7 days a week, including holidays. We understand restaurants don't operate only between 8:00 to 5:00 Monday through Friday.

Beta Participation Incentives
Our products and services are constantly growing based on our experiences, plan and customer comments. Customers who participate in our on-going development are eligible to participate in beta tests and receive complimentary upgrades. We value customer comments greatly!